Steenbergs Phone Lines – Update

Finally, we’re almost at the end of the saga of Steenbergs’ phone lines.  After complaining to BT’s Chief Executive, because none of our other complaints succeeded in getting any traction, we have been slowly moving towards achieving what we originally ordered in May this year.

Yesterday, the ISDN lines were completed (2 lines, 4 channels), the switch and phones completed and the Internet phone set-up (Avaya switch and phones); we’ve had 80GB optical fibre installed direct to both units for really fast broadband.  We are not actually moving the phone numbers over until 16 December, so the new system is on a dummy number for the moment.

But after 7 months, we may finally get a functional phone and broadband system – it’s been a long gestation period with lots of turbulence along the way, but hopefully it will be worth the wait.  Not a bad level of technology for rural North Yorkshire.



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